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- Product Defects: If the digital product you purchased is defective or not functioning as described, you are eligible for a full refund. Please contact our customer support team within 4-5 working days of your purchase with details of the issue.
- Duplicate Purchases: In the event that you accidentally purchase the same digital product more than once, we will issue a refund for the duplicate purchase upon notification from you. Please provide the order details for both purchases when contacting us for a refund.
- Non-Delivery: If you have not received the download instructions for your purchased product within 10 hours of completing your purchase, please reach out to our support team for assistance. If we are unable to resolve the issue promptly, you will be eligible for a full refund.
Refund Procedure:
To request a refund, please follow these steps:
- Contact our customer support team at vikash307saini@gmail.com within the specified timeframe outlined in the refund policy.
- Provide your order details, including the order number, product name, and the reason for requesting a refund.
- Our support team will review your request and process the refund accordingly. Refunds will be issued to the original payment method used for the purchase.
Please note the following conditions:
- Refunds may take 7,8 business days to reflect in your account, depending on your payment provider.
- Once a refund is processed, you will no longer have access to the digital product associated with the refunded purchase.
Contact Us:
If you have any questions or concerns regarding our shipping or refund policies, please don’t hesitate to contact our customer support team at vikash307saini@gmail.com . We are here to assist you and ensure your experience with Updategadh.com is positive and hassle-free.
Thank you for choosing Updategadh.com. We appreciate your business!